How to Block Moniepoint ATM Card 2025

If you’ve lost your Moniepoint ATM card or suspect it’s been compromised, it’s important to block it immediately to prevent unauthorized access to your funds. In this article, you’ll learn how to block your Moniepoint ATM card in just a few easy steps using the Moniepoint app.

Losing your ATM card or having it compromised can be nerve-wracking. Fortunately, Moniepoint has made it easy for users to block their cards instantly to prevent unauthorized access. In this comprehensive guide, we’ll walk you through how to block your Moniepoint ATM card step-by-step, why you might need to do it, and what to expect afterward.

If your card is stolen or damaged, or you suspect suspicious activity, this article gives you everything you need to know.

Table of Contents

Why Blocking Your Moniepoint Card Matters

Moniepoint has rapidly grown to become one of Nigeria’s most trusted fintech platforms, especially among small businesses and individuals who need fast, reliable banking services. But with convenience comes responsibility. If your ATM card falls into the wrong hands, your money could be at risk.

Blocking your card immediately helps you:

Protect your account balance from unauthorized transactions.
Prevent fraud, especially if your card is compromised or stolen.
Stay compliant with digital banking safety measures.

Taking quick action can save you from financial loss and the stress that follows.

Situations That Require Blocking Your Card

There are several scenarios where you might need to block your Moniepoint ATM card:

Lost Card: You misplaced your card and can’t find it.
Stolen Card: Someone has taken your card without permission.
Compromised Card: You suspect someone else may have access to your card details.
Damaged Card: Your card is physically broken or no longer functional.
Preventive Measures: You just want to freeze it temporarily to avoid misuse.

How to Block Your Moniepoint ATM Card (Step-by-Step)

Blocking your Moniepoint ATM card is a quick and straightforward process that you can complete in under two minutes. Here’s how:

Step 1: Log In to Your Moniepoint App

First, open the Moniepoint app on your smartphone. Use your login credentials (username and password or fingerprint/face ID) to access your account dashboard.

Step 2: Navigate to the “Cards” Section

Once logged in, look at the bottom of the app interface. Tap the “Cards” tab. This section shows all ATM cards linked to your Moniepoint account.

Step 3: Select the Card You Want to Block

If you have more than one Moniepoint ATM card, select the specific card you want to block. Tap on the card to open its options and details.

Step 4: Tap on “Block Card.”

Among the available actions, you’ll see an option labeled “Block.” Tap on this to begin the process of deactivating the card.

Step 5: Choose a Reason for Blocking

You will be prompted to choose a reason for blocking the card. The available reasons typically include

Card stolen or lost
Card damaged
Card compromised

Pick the reason that best applies to your situation.

Step 6: Confirm and Authenticate

Once you’ve selected a reason, tap “Block Card” at the bottom of the screen. You will then be asked to enter your transaction PIN to confirm your action.

Once confirmed, your card will be instantly deactivated, and it cannot be used for any transaction.

What Happens After Blocking the Card?

Here’s what you should expect after you’ve blocked your Moniepoint ATM card:

The card becomes completely inactive—it cannot be used for ATM withdrawals, POS transactions, or online payments.
No one (including you) will be able to access funds using that card.
You’ll need to order a replacement card if you still need access to ATM or POS services.

How to Get a Replacement Moniepoint ATM Card

If your card was blocked due to theft, loss, or damage, you can request a new card through one of the following methods:

1. Visit a Moniepoint Agent.

Go to a nearby Moniepoint agent and request a replacement card. You’ll need a valid means of identification and your account number.

2. Contact Customer Support

Call or chat with Moniepoint’s customer support through the app or their official website. They will guide you through the card replacement process.

3. Use the App

Depending on your location and availability, Moniepoint may allow you to request a new card directly via the app.

Safety Tips for Moniepoint ATM Cardholders

To reduce the chances of needing to block your card, follow these security tips:

Keep your card safe: Avoid sharing or storing it in unsecured places.
Use strong PINs: Choose a PIN that’s hard to guess and never share it.
Monitor transactions: Check your Moniepoint app regularly for unauthorized activities.
Use biometric login: This adds an extra layer of security to your app.
Update your app: Keep the Moniepoint app updated for the latest security features.

Frequently Asked Questions (FAQs)

Can I unblock a Moniepoint ATM card after blocking it?

No. Once your card is blocked, it is permanently deactivated. You’ll need to request a new card to continue using ATM or POS services.

Is there a fee for blocking or replacing a Moniepoint card?

Blocking the card is free, but replacing it may attract a small fee. Confirm the cost with your nearest Moniepoint agent.

How long does it take to block the card?

The card is blocked immediately after you complete the steps and confirm with your PIN.

Can I block my Moniepoint ATM card without the app?

At the moment, the fastest and most secure way to block your Moniepoint ATM card is through the app. However, you can contact Moniepoint customer service if you don’t have access to the app.

What should I do if someone is using my card?

Block the card immediately using the steps above, and then contact Moniepoint customer support to report the incident and possibly dispute the transactions.

Final Thoughts

Learning how to block your Moniepoint ATM card is an essential safety step every cardholder should know. With digital banking becoming more prevalent, securing your card from theft, fraud, or loss should be a top priority.

The process is fast and simple and can be done in just a few taps via the Moniepoint app. Don’t wait until it’s too late—if something seems off or you’ve misplaced your card, block it immediately.

Need help with more Moniepoint features? Stay tuned for our next article.